CT Department of Revenue Services Tax Filing Changes for 2021

Connecticut's Department of Revenue Services has made changes to the services the agency is providing to taxpayers. Most notably, DRS will no longer send out bulk paper state tax forms or instructions to town halls or public libraries.

In its place, DRS instituted several customer focused initiatives to assist CT taxpayers during this income tax filing season. Below is information for your knowledge. Please direct your residents to the DRS for the most up-to-date information.

Receive State Tax Forms by Mail
Tax payers may request for paper tax forms and instructions to be mailed to their home.

DRS Website
Taxpayers have the ability to access the tax forms and instructions from the DRS website and may download and print the forms. https://portal.ct.gov/DRS

Secure Videoconferencing
Taxpayers may schedule appointments to receive real-time tax assistance.

Drop Box
Tax payers may deliver, during normal business hours, hard copies of filings and payments to DRS Drop Box located in Hartford at 450 Columbus Blvd. The drop box will be monitored and emptied multiple times a day.

Online Filings
Free electronic filing of individual income tax forms. https://portal.ct.gov/DRS/TSC/TSC-Online

Visit the DRS web page for business hours, phone numbers, email address for questions and portal for electronic filings. https://portal.ct.gov/DRS/DRS-Forms/DRS-Info-Services-and-Assistance/Services

DRS Press Release (02/09/2021).